FAQ

Frequently Asked Questions

1. Why should I purchase your sample packs?

Our sample packs are meticulously crafted to meet the highest standards of quality. Each sound, loop, and melody is designed to enhance your music production experience, providing a unique and professional touch to your projects.

2. What sets your sample packs apart from others in the market?

We take pride in the uniqueness and versatility of our sample packs. We ensures that each pack is curated with a diverse range of high-quality sounds, offering you a broad palette to elevate your music production.

3. Are the samples royalty-free?

Yes, absolutely! All our samples are 100% royalty-free, giving you the freedom to use them in your personal and commercial projects without any concerns about licensing or royalties.

4. Can I use the samples in multiple projects?

Certainly! Once you purchase a sample pack, you have the flexibility to use the samples in as many personal or commercial projects as you wish. The Non-Exclusive rights granted with each pack allow for wide usage.

5. How do I receive my purchased sample pack?

After completing the purchase, you'll be provided with a download link. In addition, we send you a confirmation email with your download link so you can download it later if you want. Simply follow the provided link to access your sample pack and start incorporating the sounds into your music projects immediately.

6. What if I'm not satisfied with the sample pack after purchase?

We strive for your satisfaction, but if you encounter any issues or are unsatisfied with your purchase, please contact support at Support@mayubeatz.com. We'll do our best to address your concerns.

7. Can I share or resell the samples to others?

No, the license granted with each sample pack is non-transferable. You do not have the right to share, resell, or distribute the samples to others. Any violation of this term may result in legal action and takedowns.

8. What happens if I request a refund?

Refunds are not issued once a digital good has been downloaded. This policy is in place because digital downloads are irreversible. Please ensure that you thoroughly review the contents of the sample pack on the product pages before making a purchase.

9. How often do you release new sample packs?

We regularly release new sample packs to keep your creative process fresh and inspiring. Stay tuned for updates on our website and social media channels for announcements about the latest additions to our collection.

10. Do you offer discounts or promotions?

Yes, we occasionally run promotions and offer discounts on our sample packs. Keep an eye on our website and subscribe to our newsletter to stay informed about upcoming sales and special offers.

11.  Are the samples cleared for sync licensing placements?

Yes, our samples are cleared for sync licensing, meaning you can use them in your commercial sync projects without needing to pay additional fees.

12.   Do the samples contain Ai material?

No, all our samples are created by a real human, Sam Mailloux, and do not contain AI material.

13.   Having issues downloading?

Please ensure you've checked all the boxes in this form: https://digital-downloads.com/troubleshooting-download-issues/

Problems may occur based on the Zip extractor you're using. Try using different extractors to see if the issue is resolved.

Here's a list of popular Zip file extractors:

  1. WinZip
  2. 7-Zip
  3. WinRAR
  4. PeaZip
  5. Bandizip
  6. Unzip-Online
  7. B1 Free Archiver
  8. Zipware
  9. ExtractNow
  10. HaoZip

If you're still experiencing difficulties downloading your sample packs, please contact us at Support@mayubeatz.com. We'll be happy to personally send you the sample pack using alternative methods.

If you have any additional questions or concerns not addressed here, feel free to reach out to our support team at Support@mayubeatz.com